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The Fan Happiness Associate is responsible for the direct support of Gametime’s customers. Through various channels including Voice, Chat, SMS, and Email, the main focus of this role is to ensure Gametime’s Fans have a simple and fast purchase experience. The Fan Happiness Associate will report to the Manager of Fan Happiness.
Requirements:
- Bachelor’s degree or equivalent experience required
- Minimum 2 years working in a contact center providing direct support to fans via phone, e-mail, and chat
- Effective written and oral communications
- Excellent interpersonal skills
- APPLY HERE